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At shoffee.com we take your privacy concerns very seriously. This our privacy policy, spelled out in plain English. We hope it answers any questions you might have, and that you'll return often to visit and shop with us.

What We Collect

When you purchase a product from shoffee.com, we ask you to provide information required to fulfill your order. You will need to provide your name, email address, phone, shipping address, and billing address in order to process an order. Additionally, when you create an account with us, we'll also require you to create a username and password.

What We Do With What We Collect

As a shoffee.com customer, your email address and phone number will never be rented, sold, or provided to a third party. Occasionally, we make special offers available to our customers -- promotions, sales, events, discounts, etc. You may periodically receive e-mail notification from us regarding these special events and offers. If you do not want to receive e-mail notification from us concerning special promotions, savings, events or other important information, simply use the "unsubscribe" link found in the footer of the email to change your preferences. Should you have questions about how we use your information, feel free to send us a message by visiting the Contact Us section of this Web site.

We also regularly aggregate our sales and market information based on our customers' purchases. We use this information to be certain that we are offering the right products at the right time. We like to understand what regions of the country buy more products from us, what products are the most popular, and generally how our business is doing. At no time is any personally identifiable information made available in these market aggregates.

We partner with FetchBack to serve ads and/or collect certain information when you visit our website. FetchBack may use cookies or web beacons to collect non-personally identifiable information such as IP Address, pages viewed, and if a conversion occurred during your visit to this website in order to help show advertisements on other websites likely to be more interesting to you. To learn more about this "behavioral advertising" practice or to opt-out of this use of your anonymous information, you can visit http://www.networkadvertising.org/.

At any time you may Opt-Out of FetchBack's services; however please note that by Opting-Out, you will not be able to take full advantage of Retargeted advertising or have your FetchBack.com account login information remembered for you. You are free to delete all cookies on your browser, or to have your browser notify you when a cookie is set - simply check your browser settings to do so. By deleting your cookies in this manner, you will disable FetchBack and it's Partners to deliver ads that are targeted to your interests. You will have to clear your cookies each time you visit FetchBack.com or one of our Advertiser's websites to ensure you are not receiving Retargeted advertisements. Another way to Opt-Out is to click this link. You can also Opt-Out of FetchBack's Retargeting service by visiting the Network Advertising Initiative website by visiting http://www.networkadvertising.org/managing/opt_out.asp. When you Opt-Out of FetchBack's services in this manner, a cookie will be set on your browser. FetchBack must maintain the cookie on your browser in order to recognize you as an Opted-Out visitor. You must Opt-Out again if you clear that cookie from your browser, use a different internet browser, or use a new computer to access the internet.

At no time will we ever release your credit card information to anyone!

Cookies

We do employ cookies (a cookie is a piece of data that is sent to your browser from a web server, and stored on your hard drive) to allow us to maintain products in your shopping cart as you explore various parts of our Web site. Cookies also allow us to know if you have visited our site before or if you are a first time visitor. This provides us with important marketing information and lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers.

Cookies are required to place an online order with us. Should you wish to not accept cookies in your web browser, you may place an order with our Customer Service Department, at 888.779.98681 between the hours of 8AM and 5PM EST (Monday through Friday).

Secure Online Ordering

We store all of the personal information you provide us when you create an account. If you place an order as a Guest, we store only the information we require to fulfill your order, and then we dispose of your information.
Your personal and credit card information is encrypted during transmission through our Secure Socket Layer (SSL), and maintained in a secure database that is not connected to the Internet. Our Web site security and fulfillment processes have been reviewed and approved by GeoTrust, an independent security accrediting group. You will see the GeoTrust Secure Site logo on our Web site.